Refund policy

Provvista will gladly accept returns of items in their original condition and packaging within 14 days of delivery for a full refund or store credit unless specifically marked as “final sale”. Many of our items are hand-crafted/painted and may have slight variations to their design as part of their uniqueness. We do our best to quality check every item before it leaves our hands. If you do receive a damaged item, please don’t hesitate to ask for assistance. If you have any questions regarding damages or returns, contact us at info@provvistadesigns.com for further assistance.